Shop: KLCS - The Education Station

MERCHANDISE |

If you would like to obtain a videotape copy of a KLCS-produced program or KLCS logo items available for purchase, simply download this order form (click here) and submit it with your payment to:

KLCS-TV
Attention: Sales
P. O. Box 4349
Los Angeles , CA 90051

Or, you can fax your credit card order to (213) 481-1019.

To download a price list, click here.

FRIENDS OF KLCS get 15% DISCOUNT on SHOP PBS merchandises! Click on above (top right) banner to access Shop PBS and enter MEM_15 on your online check-out form to receive 15% off your entire purchase.

Shop PBS is the definitive source for videos, DVDs, music and books as seen on KLCS-TV/DT, The Education Station.

Get great programs while supporting your local PBS station. When you enter the Shop PBS via www.klcs.org, a portion of your purchase will come back to KLCS!

Frequently Asked Questions (FAQ) about KLCS-produced programs

Are all programs available for purchase through KLCS?
No. KLCS can only sell copies of programs that we produce (see list above – top left banner). Programs that were not produced by KLCS may be available through the Public Broadcasting Service (PBS). Please access ShopPBS by clicking on the top right banner.

Can I submit my order on-line?
At this time, on-line ordering is not available. Please submit your order by mail or fax.

What is the total cost including tax and shipping/handling?
Sales tax and standard shipping/handling are included in the KLCS's list price.

What forms of payment does KLCS accept?
KLCS accepts payment by check, Visa, Mastercard and Diners Club. Exact amounts are required and all orders must be prepaid.

When will I receive my order?
Certain items, such as Learning English, are usually available for immediate delivery within one week of processing. Other items, such as copies of Board meetings, are generated upon order submission and require two to three weeks' processing time.

Can my order be expedited?
Yes. "RUSH" processing (delivery within seven business days) is available for an additional charge of $7.50 per item. This option is only necessary for purchases of custom dubs; in-stock items are always shipped without delay. To request this option, refer to the order form.

Can I walk in to purchase an item?
Only for certain items. Call (213) 241-4000 to confirm in-stock status.

How will my order be shipped?
Unless customer pick-up is requested, most items are shipped via standard U.S. Mail. Larger items, such as Learning English sets, are shipped via UPS Ground. Alternate shipment methods are available for an additional charge.

What should I do if I haven't received my order?
If you submitted your order and haven't received it after three weeks (or seven business days for expedited requests), call us for assistance in tracking the order. Please provide your name, check number, order submission date and any other pertinent information.

MORE QUESTIONS?
Contact the KLCS-TV Sales Department:
P.O. Box 4349
Los Angeles, CA 90051
Phone (213) 241-4000
Fax (213) 481-1019
Online inquiry: click here